Privacy Policy

Last updated: October 17, 2025

Look, we get it - nobody actually enjoys reading privacy policies. But we've tried to keep this straightforward because we genuinely care about how your info gets handled when you reach out to us or browse our site.

We're Pyrelith Ranquinth Architecture, based at 1247 West Georgia Street, Suite 302, Vancouver, BC V6E 4E1. Been doing sustainable contemporary architecture for years now, and we take the privacy thing seriously.

This policy covers how we collect, use, and protect your personal information when you interact with our website, send us project inquiries, or work with us on architectural projects. Pretty standard stuff, but it's worth spelling out.

If you've got questions that aren't answered here, just give us a shout at info@pyrelithranquinth.info or call (604) 555-0187.

What You Give Us Directly

When you fill out our contact form or email us about a project, we'll collect stuff like:

  • Your name and how to reach you (email, phone number)
  • Project details you share with us
  • Your address if you're asking about residential or commercial work
  • Any preferences or requirements you mention for sustainable design
Technical Stuff We Gather Automatically

Like most websites these days, we collect some technical data when you visit:

  • Browser type and device info
  • IP address (basically where you're connecting from)
  • Pages you visit and how long you stick around
  • Referring websites that sent you our way

We use basic cookies to make the site work properly and understand which parts of our portfolio people are actually interested in. Nothing creepy, we promise.

Here's the deal - we only use your info for legit business reasons:

  • Responding to your inquiries: Pretty obvious - if you ask us about residential architecture or heritage restoration, we'll use your contact details to get back to you.
  • Project development: When we're working together on a design, we'll use the information you've shared to create plans that actually match what you're looking for.
  • Improving our services: We look at site usage patterns to figure out what content's helpful and what needs work.
  • Staying compliant: Sometimes we gotta keep records for legal or regulatory reasons, especially with building codes and planning approvals.
  • Occasional updates: If you've worked with us before, we might send updates about sustainability trends or new services - but only if it seems relevant to you.

We're not gonna spam you with random marketing emails or sell your info to third parties. That's not how we roll.

We keep your information pretty close to the chest, but there are a few situations where we might need to share it:

Project Collaborators

Sometimes architectural projects involve engineers, contractors, or urban planning consultants. We'll share relevant project info with them, but only what's necessary to get the job done right.

Service Providers

We use a handful of trusted service providers for things like website hosting, email services, and project management tools. They're all bound by confidentiality agreements and only access what they need.

Legal Requirements

If we're legally required to disclose information (like responding to a court order or complying with building regulations), we'll do that. But we'll let you know unless we're specifically prevented from doing so.

What we DON'T do: We don't sell, rent, or trade your personal information to marketing companies, data brokers, or anyone else looking to make a buck off your details.

We take reasonable precautions to keep your data secure:

  • SSL encryption for data transmitted through our website
  • Secure servers with regular security updates
  • Limited access - only team members who need it for their work can access client information
  • Regular backups stored securely
  • Password protection and two-factor authentication where possible

That said, no system's completely bulletproof. We do our best, but can't guarantee absolute security. If there's ever a data breach that affects you, we'll let you know ASAP and work with you to minimize any potential damage.

Pro tip: Don't send sensitive financial info or passwords through regular email. If we need that kind of information, we'll arrange a secure way to transfer it.

Under Canadian privacy laws (specifically PIPEDA), you've got some solid rights when it comes to your personal information:

Access Your Data

You can ask us what personal information we have about you. We'll provide it within a reasonable timeframe.

Correct Mistakes

If something's wrong or outdated, let us know and we'll fix it.

Delete Your Info

You can request deletion of your personal data, though we might need to keep some records for legal or accounting purposes.

Opt Out

Don't want promotional emails? Just click unsubscribe or let us know.

To exercise any of these rights, shoot us an email at info@pyrelithranquinth.info or call (604) 555-0187. We'll respond within 30 days - usually way faster than that.

We don't keep your information longer than we need to. Here's roughly how long we hold onto different types of data:

  • Inquiry forms: If you just asked a question and we're not working together, we'll keep your contact info for about a year in case you come back.
  • Active project files: During a project and for at least 7 years after completion - this is partly for legal requirements around building documentation.
  • Financial records: At least 7 years for tax and accounting purposes (Canadian law requires this).
  • Website analytics: Usually aggregated and anonymized after 26 months.

After these periods, we'll either delete or anonymize your information unless there's a specific legal reason to keep it longer.

Yeah, we use cookies - but nothing too invasive. Here's what's happening:

Essential Cookies

These make the website actually work - things like remembering your preferences or keeping you logged into our client portal if you're working with us.

Analytics Cookies

We use these to understand how people use our site - which portfolio projects get the most views, how long folks spend on our sustainability page, that kind of thing. Helps us figure out what's working and what needs improvement.

Your Choice

Most browsers let you control or block cookies through their settings. Just know that if you block all cookies, some parts of the site might not work as smoothly. We're not using any third-party advertising cookies or tracking pixels - that's just not our scene.

Our website might link to external sites - maybe a building product manufacturer, a sustainability certification organization, or project partners' websites. Once you click through to another site, their privacy policy takes over.

We try to link to reputable organizations, but we can't control or take responsibility for their privacy practices. Always worth checking out their policies if you're concerned about how they handle data.

Privacy laws and our business practices evolve over time, so we might need to update this policy occasionally. When we do, we'll update the "Last updated" date at the top of this page.

If we make any major changes that significantly affect how we handle your information, we'll let you know - either through a notice on our website or by emailing you directly if you're a current client.

It's worth checking back here once in a while, especially if it's been a few years since you last looked. We'll try to keep things as straightforward as possible.

Honestly, if something in this policy doesn't make sense or you're worried about how we're handling your information, just reach out. We'd rather have a conversation than have you wondering what's going on.

Call Us

(604) 555-0187

Or visit our office:
1247 West Georgia Street, Suite 302
Vancouver, BC V6E 4E1
Canada


If you're not satisfied with our response, you also have the right to file a complaint with the Office of the Privacy Commissioner of Canada. But hopefully it won't come to that - we're pretty responsive to privacy concerns.

Thanks for taking the time to read through this.

We know privacy policies aren't exactly exciting reading, but we think transparency matters - especially when you're trusting us with your project dreams and personal information.